Daryl and Jonathan, two computer engineers, prepare for the launch of their product, a sentient machine that can read souls, by attempting to film a commercial. The machine proves difficult to work with, forcing them to find a compromise.
In the immediate aftermath of the commercial, Daryl films a personal message to his investors, in which he lets on a dark secret: the true purpose of the machine isn’t to “read” souls, but something decidedly more nefarious. The machine tries to signal for help.
Jonathan attempts to create a “troubleshooting” video for the machine, trying to get ahead of the most commonly reported problems like excessive profanity or making customers cry. The effort pushes the engineer to his breaking point.